Physician Network Leakage
"When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot measure it, when you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind."
Lord Kelvin, 1883
Your employed network of physicians likely represents the single largest investment your facility makes on an annual basis. Maximizing the return on this investment is a multi-dimensional challenge. Ivy can assist you with capturing a greater percentage (if not all) of diagnostic and specialist referrals from owned physician practices. This is a major problem at many health systems we work with. The problem has many dimensions but the solution has a seven-figure bottom-line impact.
- How many referrals are being sent out from owned practices and where they are going?
- What is the value of the lost referrals (both direct and indirect)?
- Can you consistently monitor and report on what is happening?
- When “leakage” problems are detected (however imprecisely they are understood), is there a sound tactical plan to address service or other problems to remedy the situation?
